Aarti Shahani

Aarti Shahani is a Tech Reporter on NPR's Business Desk, where she covers breaking news, and does investigative and enterprise reporting.

Since joining NPR's tech beat in May 2014, Shahani has reported from five countries and covered the world's biggest tech events, including the International Consumer Electronics Show.

In her first year, Shahani has shed light on hidden stories, such as the role of cyberstalking in domestic abuse, and the underground world of hackers. Shahani's reports have taken her to unlikely places – including a secretive Hollywood film set using drone cameras.

Before coming to NPR as a Kroc Fellow in 2011-2012, Shahani started a non-profit in her native New York City to help immigrant families facing deportation after September 11th. She notes she first met NPR as a source, pitching NPR a story about a detainee who'd died because of deliberate medical neglect. Of her unusual path to journalism, she notes, "Basically, I spent my 20s with prisoners. I'm spending my 30s with billionaires in Silicon Valley. And I've learned: People are just people."

Her reporting has been honored with a regional award from the Society of Professional Journalists for "Finding Hidden Genius"; a regional Edward R. Murrow Award for "On Immigration, High Tech and Ag Don't Meet, Literally"; and an Investigative Reporters & Editors Award for "Post Mortem: Death Investigation in America" with ProPublica, NPR, and Frontline.

Shahani received a Master in Public Policy degree from Harvard's Kennedy School of Government, with generous support from the University and the Paul & Daisy Soros fellowship. She has a bachelor's degree from the University of Chicago.

Uber is in crisis. This week the president resigned, after just six months on the job. Morale has been shaken following a damning account of sexual harassment. The board of directors is so concerned about the CEO's ability to lead, they're looking for a No. 2 to help steer the company.

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I recently visited China on a business trip. While there, I decided I wanted to get a pedicure. My search turned into quite the adventure — one that involved cutting edge translation technology, and a key word lost in translation.

The chief of Facebook made an ambitious announcement last week, though it would have been easy to miss. It came Thursday afternoon — about the same time that President Trump held his news conference. While the reality-TV icon is a genius at capturing our attention, the technology leader's words may prove to be more relevant to our lives, and more radical.

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I'm Robert Siegel with All Tech Considered.

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Editor's note: This story contains references to child pornography that some readers may find disturbing.

It's tempting to think of Facebook as pure entertainment — the dumb game you play when your boss looks away, or your date goes to the bathroom. But that's underestimating how powerful the Facebook empire has become. For some, the app is more important than a driver's license. People need it to contact colleagues, or even start and build businesses.

For some users, the platform is more important than having a driver's license. They use Facebook to make a living, but they find the rules change often, and the company boots people out without a clear reason or appeals process. As CEO Mark Zuckerberg undertakes his Middle America tour this year, he may have the opportunity to confront the realities of Facebook's economic impact on others.

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Imagine that one day you're kicked off Facebook. It happens, regularly. You may not know why exactly. It looks like an algorithm may have done it — and now you need to reach a human being at the company to get back on. NPR has interviewed more than two dozen users in that situation — all people who rely on Facebook to do their work, make their living.

Their stories, which we'll share in a separate article, made us wonder: If you needed to reach Facebook, what would you do?

Many people would go online and search for "Facebook customer service."

Facebook is unveiling a new journalism project Wednesday. No, the Silicon Valley giant isn't hiring a team of reporters. Facebook says it wants engineers — the tech talent at local and global publishers — to tag-team earlier on to develop technologies that make Facebook a more powerful platform to distribute news and discuss it.

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